In the pipe cleaning industry, customer’s satisfaction depends on the service. Good service can improve your credibility, increase trust, and help you expand the market.
What will good service bring to customers? Let’s take a look at the real feedback from a customer, Ms. Lin:
Ms. Lin’s family has lived in an old-fashioned neighborhood for seven years, but the water pipes in the house have never been cleaned. She found after the tap water settles, there are sediments with the water, so she decided to order the water pipe cleaning service in her area.
The following is from Ms. Lin:
A few days ago I placed an order on my mobile phone. Before cleaning the water pipes, the master first checked the pipe layout of my house. After that, the equipment was connected. After the inspection work was performed, he started to clean the water pipes.
The entire cleaning process is done by himself, It was finished very well and efficiently. The operator explained to us the dangers of long-term non-cleaning of the water pipes. After the dirty water was drained, the operator closed the equipment and finished the work. He helped us to replace the damaged faucet and told us some basic maintenance methods.
“After cleaning, I feel that the water I drink is much sweeter, and there is no sediment in the tap anymore. Cleaning the water pipe is the most correct decision I made this year.” This is the last sentence Ms. Lin said to us.